Delivery time & delivery
As soon as your order has been paid, we will get to work for you. We aim to have every order shipped within 5 working days, however we use a delivery time of 5-8 working days for every order.
You can always choose to receive your delivery within an estimated 5 working days by choosing the Extra Express Service with your order. We will then handle your order differently and ensure that the product comes to you immediately.
If you want to know when your package will be shipped, here are some tips:
Has the product not been sent and you have not yet received a message from us (always check your junk inbox). Then we ask you to contact us as soon as possible, we will always be at your disposal asap.
Didn't receive an email, please check your spam box or junk email. It is possible that our e-mails have fallen between them. If not, please contact us directly, we will always sort it out asap.
The tracking number is not working or not being updated:
Always check DHL.de, because your product may have left our warehouse in Germany. The integrations between DHL.nl and DHL.de are currently being replaced and because of this there may be some miscommunication.